ESC portal author view link

[Hafsa1]

there is an extra link(Author view) button appearing in ESC portal after upgrade to zurich version. I check element but didn't found anything. Anyone knows if they face this issue or how to remove this link.

[Ankur Bawiskar]

@Hafsa1 

try comparing against lower version and if it came with OOTB during upgrade, raise a case with ServiceNow so that they can fix this in next patch

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Hafsa1]

thanks raised HI case as we were unable to find it

[Ankur Bawiskar]

@Hafsa1 

Glad to help.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[cecil m]

Please review this link:

https://www.servicenow.com/community/employee-center-blog/january-2025-enhancements-to-employee-cent....