Field type configuration

[Akshay Jadhav1]

Hello All,

We have made the "Change Request" field type on incident to the "List" type and changed the "Max length" size to 4000.

However, when I tries to revert it back the type and max length, Type get changed to "Reference" but the " Max length" is not getting changed, it throwing the error as shown in below screenshot

Does anyone have any idea? How to revert max length successful? 

[Nikhil Bajaj9]

Interestingly when i am trying to change max length to 4000, it is not saving and making it back as 32 only so how you was able toc change it to 4000.

[Akshay Jadhav1]

First, I was changed the type then the lenght

[Brad Bowman]

When that error is shown, is the Type changed back to Reference, or is it still List?  Reverse the order in which you made the changes, so revert the length first, then the Type.

[Akshay Jadhav1]

Thanks for the reply,

First we changed the type then length, we tried reverse it but now worked. we can change type easily but when tried to change the length and save the record, error will occur.

You can easily reproduce this issue on PDI.