Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Show Open tickets with Percentage

Hi Team, i need to show the opened ticket in a % for e.g.- how much % tickets opened in last week/7 days VS how much % tickets resolved last week/7 days.  Please help how can I achieve that.  Regards,Garvit

Garvit1 by Tera Contributor
  • 275 Views
  • 1 replies
  • 0 helpfuls

CMDB Control Task

How to create automatic task using CI Class manager to "CI Owned by" on particular CI class, whenever the field is empty.so automatic notification/task will be created to owner to update the field instead of calling him for the updates.

In the Queue screen we want numeric value

Hi All,  var recordIds = input.controller, kioskNames = [];   // gs.addInfoMessage('List of Interaction SysIDs: ' + recordIds);   // gs.addInfoMessage('Length of the recordIds: ' + recordIds.length);     for (i = 0; i < recordIds.length; i++) {      ...

Check the if application name exists

I was trying to check if the application already exists in cmdb_ci_appl table. If exist i was an alert message saying application already exist and which should work onchange of the variable. I have created a single line text field as new_asset_name ...

SushmithaHemi_0-1732843932676.png

widget - action is not being pass to server side

hi everyone, I am trying to create todo widget. widget with 2 buttons. approve and reject.when I click the buttons, the variable "action" is not being pass to server side. so nothing happens.  Here is my code:html:<div class="widget-approval-widget">...

OpalH by Tera Contributor
  • 366 Views
  • 1 replies
  • 0 helpfuls