Filter the Service Offering field based on Service

jthomsen
Tera Contributor

I wan´t the Service Offering field on my create an Incident Record Producer to only show the service offerings in the choices that are related to the parent service that has been chosen by the user. I have tried many client scripts and script includes but nothing has been working so far. 

jthomsen_1-1704981272914.png

 

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @jthomsen 

you have to declare an advanced reference qualifier for the service offering field:

MaikSkoddow_0-1704985035792.png

Maik

 

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3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi @jthomsen 

you have to declare an advanced reference qualifier for the service offering field:

MaikSkoddow_0-1704985035792.png

Maik

 

Thanks @Maik Skoddow 

Hi Maik,

Hope's all good,

I have the similar requirement, will you  provide the solution  for that.

Please see the below post for my requirement.   

                                             

https://www.servicenow.com/community/csm-forum/need-to-filter-the-service-offering-choices-based-on-...

Thanks in advance, 

Regards,

Abhilasha  G T