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help needed to access CSM admin guided

i am trying to follow this instruction but kept getting error. : Security constraints prevent viewing this page once i clicked on guided setup  i have admin role and sn_customerservice.customer_admin but nothing seems to be loading  Navigate to All >...

chercm by Mega Sage
  • 323 Views
  • 2 replies
  • 0 helpfuls

Resolved! Adding line breaks between variables in email script

I'm using the mail script below to pull variables from a requested item into a notification, but I'd like to insert a line break between each variable. How would I accomplish this? I assume it is in the line that is red below because it is inserting ...

sarahjantz by Tera Expert
  • 778 Views
  • 2 replies
  • 1 helpfuls

Task

How do I transfer the assignment to in the incident form to the field I created in the task table?

Service Now Mobile agent

Hi Experts,I am trying to configure reports on mobile, I can add the report on the home screen but when I click on the report it does not show me the incident list.  I have created a data item and added data item to the applet and configured it to th...

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Sharing Map Page with other users

Hi,How can I share a map page under system map page to other users?I have created a map page for a special purpose within my company and I want to extend the visibility of the map page to a few certain users.How can I achieve that?I should not extend...

Ui policy mandatory

Hi, I'm trying to make the close code field mandatory in the workspace, I did it through ui policy, but it doesn't work for me, I attach what I did And this state condition will be cancelld   

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