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CSAT Survey customization

Current configuration :Customer receives CSAT survey email once the incident is moves to resolved state  Required configuration or possibility As a support executive, while closing the each incident, at the incident form must have filed to generate o...

shankarg by Tera Contributor
  • 356 Views
  • 1 replies
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Undefined "toString" error on Survey presented on ServicePortal

Hi All, When the survey is presented in the page my_surveys page and when click on any Survey, we get a error as shown in screen shot below... and this is repeated when we fill survey first list of questions and move to next set of questions using Ne...

Sha5_0-1705490134453.png Sha5_1-1705490671451.png
Community Alums by Community Alums  
  • 308 Views
  • 1 replies
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Resolved! scheduled job script.

Hi ServiceNow Community, I have a task, we have created a custom table called "Training Enquiry" which consists of various fields , one of which is "state" field. the requirement is that I need to write a scheduled job script such that all the traini...

service operations workspace

How can I change the order of overview, details and related records tabs on the incident record page, I need the order to be details, related record and then overview.

AanchalSri by Tera Contributor
  • 198 Views
  • 1 replies
  • 0 helpfuls