Give particular user access to attachments for a particular table.

jayasrivs
Tera Contributor

I want to give a user attachment ability only on a table. The user should not be able to edit other fields on the record, he/ she should only be able to access the attachment on the form. There are some already existing write ACLs on the table for other user. How can we achieve this?

6 REPLIES 6

SumanthDosapati
Mega Sage
Mega Sage

@jayasrivs 

Access to an attachment in ServiceNow is based off of the permissions of the record it is attached to.

This video might help you understand more.

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

Ankur Bawiskar
Tera Patron
Tera Patron

@jayasrivs 

if user doesn't have write access to the table then user cannot see the OOTB paper-clip icon and hence cannot add files.

Please discuss with your customer

If you still think please check this link, if it helps

Allow adding attachments to form but restrict write access 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@jayasrivs 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar , your solution is correct but our requirement is not getting fulfilled with this solution as, we do not have a particular role defined for that user. Is there any way to implement this without role?