How can I adjust the fields in the Change request template form?
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08-01-2025 03:03 AM
Hello all,
I want to hide specific fields from the change template form for the Normal and Emergency changes so that users cannot select their values.
How can I do?
Thanks.
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08-01-2025 03:24 AM
Hi @Spartan_snow
Based on the post below, it seems that you need to create ACLs for the fields you don't want users to fill in. However, please note that this may also impact the behavior of the change_request form.
https://www.servicenow.com/community/developer-forum/on-the-change-template-creation-form-i-want-to-...
Regards,
Siva