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How can we add choice list under interactive filter by using cmdb_ci_business_application table..?

kavitha18
Tera Contributor
 
2 REPLIES 2

swati20177
Tera Contributor

swati20177_0-1730270517556.png

Do you need interactive filters like this.
If yes below I have mentioned all the steps please refer that.

swati20177_1-1730270589241.pngswati20177_2-1730270609200.pngswati20177_3-1730270625691.pngswati20177_4-1730270641390.png

 

abbasshaik4
Tera Sage

Hello @kavitha18,

To add a choice list under an interactive filter in ServiceNow, you can:
  1. Go to the Choice tab
  2. Find the Choice list and add it 
     
     
ServiceNow's out-of-the-box (OOTB) version doesn't offer interactive filters for list-type fields. However, there are some workarounds:-
 
Filter type
How to create
Choice list
Go to the Choice tab and add the Choice list
Related list
Log in to an instance, navigate to a table, add the tree picker attribute, and create a condition statement
Filter a list
Right-click in the field and select Show Matching or Filter Out
Choice list for a Category field
Navigate to Incident > Create New, right-click the Category label, select Personalize Choices, add a new item, and click Save


Please refer to the link below:

https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/dashboards/task/t_CreateAChoiceL...


If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik