How can we add choice list under interactive filter by using cmdb_ci_business_application table..?
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‎10-29-2024 08:19 AM
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‎10-29-2024 11:44 PM
Do you need interactive filters like this.
If yes below I have mentioned all the steps please refer that.
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‎10-30-2024 12:14 AM - edited ‎10-30-2024 12:16 AM
Hello @kavitha18,
To add a choice list under an interactive filter in ServiceNow, you can:
- Go to the Choice tab
- Find the Choice list and add it
ServiceNow's out-of-the-box (OOTB) version doesn't offer interactive filters for list-type fields. However, there are some workarounds:-
Filter type
|
How to create
|
---|---|
Choice list
|
Go to the Choice tab and add the Choice list
|
Related list
|
Log in to an instance, navigate to a table, add the tree picker attribute, and create a condition statement
|
Filter a list
|
Right-click in the field and select Show Matching or Filter Out
|
Choice list for a Category field
|
Navigate to Incident > Create New, right-click the Category label, select Personalize Choices, add a new item, and click Save
|
Please refer to the link below:
If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.
Thanks & Regards,
Abbas Shaik