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How  can we deal with this situation in scoped App?

Prithvirajk
Tera Contributor
  1. My half data is in Global scope and half data in HRSD scope this data I need to push in Production instance?
  2.  So data will be stored in one update set or 2 different update set?
  3. How  can we deal with this situation? What will be the best way. 

 

2 REPLIES 2

M Iftikhar
Mega Sage

Hello @Prithvirajk,
In situations like this, the best approach is to create a new global update set and use it as a batch parent. You can then add both the Global scope updates and the HRSD scope updates to this parent update set. This way everything moves together as one package when you promote it to Production, instead of managing two separate update sets.


Useful doc: 
How to create a batch update set in ServiceNow

Thanks & Regards,  
Muhammad Iftikhar  

If my response helped, please mark it as the accepted solution so others can benefit as well. 

RaghavSh
Kilo Patron

@Prithvirajk create an update set in global scope and add that to the parent field of all the update sets ( globals and HRSD). In the related list of parent update sets verify that all child update sets are present.

 

Now complete the parent update set and move it across instances. This will help you to avoid collisions and will be easier to manage.This is called batch update set.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
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