How can we hide the Reference "i" icon in portal without CSS?

Tejasree Madhav
Tera Contributor

‎10-27-2024 11:43 PM

Hi Everyone, 

 

I want to hide the "i" icon in portal for a reference variable without using the CSS. We tried by putting attribute " ref_decoration_disabled = true" in variable attributes but it is not working. Is there any possible way to achieve this?

 

Regards,

Madhav.

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3 REPLIES 3

palanikumar
Mega Sage

‎10-27-2024 11:52 PM

  1. Navigate to System Definition > Dictionary
  2. Filter the list to find the reference field of which you want to disable the information icon
  3. Open the record (eg. Caller)
  4. Add this line to the Attributes: ref_decoration_disabled=true
  5. Save/Update the record
Thank you,
Palani
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artcyberspace
Tera Contributor
In response to palanikumar

‎10-29-2024 05:49 AM

Hi palanikumar,

 

I believe this solution you provided only works on the classic UI and not on the portal. I actually have the same problem on how to hide the 'i' icon of a reference field specifically in the Service Portal. Appreciate anyone who can help with this!

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palanikumar
Mega Sage

‎10-27-2024 11:55 PM

Make sure the white spaces are not used. Add only the below content

ref_decoration_disabled=true

Thank you,
Palani
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