How do I set the RITM stage Cancelled when Approval is rejected?

[SpartanW]

Hello All,

If there are multiple RITMs under a single Request and one of the RITMs is rejected, I want to set the Stage of that RITM as Cancelled, and Stages should show in red colors.

As you can see in the image above, if I reject the first RITM, the stage is Cancelled, but in () it shows Skipped, and if I reject the last RITM, it shows Cancelled, which should work for all RITMs under one Request. 

Thanks.

[Voona Rohila]

Hi @SpartanW 

You can update the RITM record with stage as cancelled

1. Write a BR on approval table which runs when state is rejected and in the script part update the related RITM record to cancelled.

2. or you can update in the same FLOW that is attached to the catalog item and add an if check after approval step and add update record action, make sure you set the Flow stages  too