How do you suppress email notifications for business rules
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10-02-2024 10:52 AM
In the Washington DC upgrade a business rule was added for MID servers about the Login name. I want to suppress the emails so that we do not get the notifications. Does anyone know how to do this? Besides updating the Business rule script, is there another way to stop the email notifications from generating?
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10-02-2024 11:44 AM
Uncheck the active field on the notification that is being fired by the business rule.
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10-02-2024 11:48 AM
This will only suppress the notification, right? Unchecking active in the business rule, will that disable the business rule?
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10-02-2024 12:05 PM - edited 10-02-2024 12:07 PM
Correct this will only stop the notification from being fired. This way you do not have to disabled the business rule if there are other things it is doing.
Edit: What is the business rule name? I moved to Washington DC and have not see any notification related to the MID Server?
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10-03-2024 06:57 AM - edited 10-03-2024 07:18 AM
The Business rule name is MID Unique Logged In User Handler. We know why we are seeing the notification; we just want to suppress or turn off the alert that sends the warning message.
I should not call it a notification. What we are getting hundreds of emails generating when this business rule runs. We want to stop the emails from generating.
