How is Custom table charged?

[Manikandan S1]

The client has ITSM Pro subscription and by default entitled for creating 50 custom tables.

How to determine what is counted as a custom table? Will only tables starting with u_ excluding the tables exempted like mentioned in the snapshot? or will the tables creating under different application scopes starting with x_ also count?

[Shaqeel]

Hi @Manikandan S1 

In ServiceNow, a custom table is any table that is not part of the base system.

Here are the steps to determine what is counted as a custom table:

1. Navigate to "System Definition > Tables" in the ServiceNow application navigator.

2. In the list of tables, look for tables where the "Extends Table" field is empty. These are base tables.

3. Any table that is not a base table and is not extending another table is considered a custom table.

4. Also, tables that have a name starting with "u_" are typically custom tables as ServiceNow recommends this naming convention for custom tables.

5. You can also use the "Custom" field in the table record to identify custom tables. If the "Custom" field is checked, it is a custom table. 6. Another way to identify custom tables is by checking the "Created" field in the table record. If the table was created after the initial setup of the ServiceNow instance, it is likely a custom table.

Regards

Shaqeel

[ASA5]

Any table that is not shipped by ServiceNow & not part of exempted tables will be charged as a custom table.
You can use the "Subscription Management > Custom Application Inventory" to find details regarding your custom tables.

[Sandeep Rajput]

@Manikandan S1 Please refer to this document from ServiceNow to know more about Custom tables https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/custom-table-gu... it also contain list of tables which are exempted from being called custom table.

Hope this helps.

[Manikandan S1 · Accepted solution]

So the correct answer to my question is any table created by an user and not OOTB will be counted as custom table unless it is not extended to one of the tables mentioned in the below link. 

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/custom-table-gu... 

To know exactly the count, You need to take the count from Custom table inventory table.