How to add active assignment groups in the Outlook recipient

[Samiksha2]

Hi All,

I have a requirement to create a UI button (Send Emails) in the Requested Item table. On click of button, outlook will open.
Recipients would be- Active sctaks' assigned to and if assigned to is empty then the member of assignment group.

Here is my script, but it is setting undefined recipient.

function emailOutlook() {
    var ritmNumber = current.number;
    var recipients = [];

    // Query for tasks related to the RITM
    var taskGR = new GlideRecord('sc_task');
    taskGR.addQuery('request_item', ritmNumber);
    taskGR.addQuery('active', 'true');
    taskGR.query();

    while (taskGR.next()) {
        if (taskGR.assigned_to) {
            recipients.push(taskGR.assigned_to.email);
        } else if (taskGR.assignment_group) {
            var groupMembersGR = new GlideRecord('sys_user_grmember');
            groupMembersGR.addQuery('group', taskGR.assignment_group);
            groupMembersGR.query();
            while (groupMembersGR.next()) {
                recipients.push(groupMembersGR.user.email);
            }
        }
    }

    // Remove duplicate email addresses
    recipients = Array.from(new Set(recipients));
    var rec = recipients.join(',');

    window.open('mailto:' + rec + '?subject=testing&bodymessage%20goes%20here', 'email');
}

Please help in this.

Thanks,
Sam

[Samiksha2]

This is the error - Uncaught TypeError: Cannot read properties of undefined (reading 'toString')

[Ankur Bawiskar · Accepted solution]

@Samiksha2 

please use GlideAjax and get all the recipients and then use window.open

I hope you will be able to do this.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Samiksha2]

Yes it is working now. Thanks you!!!

[Samiksha2]

I tried to remove the Client check box but after clicking on the button it just reload the page.