How to add MIM communication section sent notifications into comments in incident worknotes
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi,
I am working in MIM Workbench, here I have a requirement - "when a major incident communication is sent form ServiceNow- I want to record that sent notification details into incident worknotes."
- By default the sent notification details captured in comments, but the notifications sent from communication section in the view workbench, those sent notification details not captured in the worknotes.
0 REPLIES 0