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How to add MIM communication section sent notifications into comments in incident worknotes

Adarsh_Begur
Tera Contributor

Hi, 

I am working in MIM Workbench, here I have a requirement - "when a major incident communication is sent form ServiceNow- I want to record that sent notification details into incident worknotes."

- By default the sent notification details captured in comments, but the notifications sent from communication section in the view workbench, those sent notification details not captured in the worknotes.

 

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