Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Could someone please explain me below code?

Could you please explain below code. As it's OOB script I'm not able to understandthe script properly. Below script is written on Transform Map script function setMakeAndModel() {    var mm = MakeAndModelJS.fromNames(source.u_manufacturer, source.u_m...

Venkat141 by Tera Contributor
  • 1712 Views
  • 1 replies
  • 1 helpfuls

OKR with ServiceNow

Hi, all!  I'm currently working with a customer, using different sharepoint/Power Apps/excel and other 3rd party solutions to manage OKR. They have lisences for CIM - and from what I understand, a combination of idea portal and CIM would pretty much ...

Resolved! To check the execution of a RITM

Hello Experts, A RITM can have a workflow or a flow or no flow attached to it. Is there any way we can check via server side script whether the RITM is being triggered by a Workflow or a flow designer flow or normal one(means no flow attached)?

deepika46 by Tera Contributor
  • 2575 Views
  • 3 replies
  • 0 helpfuls

How to validate the day of the date

In change request form the planned start date and planned end date should fall on Saturday.When user selects the option 'CAB Required', the system allows the planned start and end dates only when any day of the date from planned start to end should b...

Not able to see dot walking field in list view as admin

I am aware that In list view dot walking is only available for admin users only due to performance. However i am admin and i dont see (+) sign or green color on Personalize list columns in list view. see below screenshot where Submitted by is Ref fie...

List view.jpg
vj_1 by Tera Contributor
  • 1589 Views
  • 1 replies
  • 2 helpfuls

Resolved! Selecting Multiple CIs on Change

Hello Experts, I have been asked a question about selecting multiple CIs on a change. I see a solution for adding multiple CIs but it still only allows for adding one CI at a time. In our case we are implementing a change using Microsoft end point ma...

Resolved! Dashboard reports not visible to specific user

Hello All,I have an unique issue. A dashboard contains a number of reports. It has been shared to 2 users and can view is visible under their names. One of the user is able to see all the reports and the other person is not. Now the individual report...

Souvick A by Tera Contributor
  • 3488 Views
  • 3 replies
  • 1 helpfuls