I have a requirement that inbound email action when email received by instance then need to create a RITM with SC TASK in fields we have requested for that value need to set the variables so have variables requested for (u_requested_for) this value I...
Hi, I'm trying to display only catalog items from which the meta field starts with dwp, but it keeps displaying to many catalog items in the contextual search results I tried the following:(function(current, query_table){ query_table.addActiveQuer...
As a ServiceNow user, I require an automated process to identify recurring critical incidents for the same service 3 times within a week. on the bais of that create a problem in servicenow can i fulfill this task using flowdesigner if yes how or i ha...
I want to make reference field readonly on popup window using UI page. earlier I added that but still it is replacing with other value after making it readonly still it is giving me to change incident number after making readonly. code in ui page :ht...
How do I add the edit button to the linked list in the workspace? I tried to do it like this but I can't
Hi, the Edit button doesn't work for me, it only opens with a white square, I'm uploading 2 photos of what I did, I'd appreciate help and a solution!
Hello! I would be happy if someone could bring me an exact solution because I literally changed worlds to find a solution how do I add an Edit button in a linked list in WorkspaceAn example in the attached picture I have a linked list called vendor u...
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var ga = new GlideAjax('SI_ReturnUserDetails'); ga.addParam('sysparam_name','returnDetails'); ga.addParam('sys...
Does anyone know how to set it up so the contact type is "Virtual agent"? Even conversational requests show as Self-Service. Thanks!
I am trying to trigger an email notification from flow designer that contains all of the variables in a requested item. I was able to get the notification to populate the variables using the following script and using the sc_task table, but the workf...
Prevent Duplicate record insertion in table using client script.Note: I have already achieved this via BR. But I want this to be achieved via client script and script include. Client Script(OnSubmit) : function onSubmit() { if (g_scratchpad.isForm...
Hello!I have a transform map that creates an incident record on transform. The source table has a field called config_item and populated the cmdb_ci field on the target table. I want to create the incident but leave the cmdb_ci field blank if the con...
how can i import 1000+ badge information to the user badge in walkup experience ? is there any batch upload or can i just write to the table ?
Hi !My client wants to display an announcements on NOW mobile's home page similar to the announcements widget (same as in the picture). Does anyone have any solution?Any help would be appreciated. Thanks everyone !!!
Hello community i have written a client script to set value of field from a reference field but i am getting undefined in that field . Here is the script ar getOEM = g_form.getReference('vendor', setTeamandCategory);function setTeamandCategory(getO...
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