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3 weeks ago
How to bring the catalog variables to the list view of the RITM as it holds the OOB fields.
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3 weeks ago - last edited 3 weeks ago
Hi @divyadhanda ,
You can dot walk and bring the catalog item field values as well catalog variables in the following way like below:
Step 1: From the Personalize list option, double click on the space I have shown below.
Step 2: For a catalog item field, write 'cat_item.<name of field>' and press ENTER.
For a catalog variable, write 'variables.<sys_id of the variable>' and press ENTER.
Step 3: Lastly, click OK.
If by chance this doesn't work, you can also use the steps in the below post:
Article #19 - How to show Catalog Variables on RIT... - ServiceNow Community
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3 weeks ago
If i double click on the space, it is dragging the fields from available to selected bucket.
Or if i do like below, its not getting added to the list layout.
Could you please elaborate?
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3 weeks ago
Also i dont have the field which is shown in step2
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3 weeks ago
Hi,
This works finally 🙂 Thanks 🙂
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3 weeks ago
were you able to add in Default view only or you create a separate view for this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Yes, I have added these catalog variables to the List layout in the default view.