How to bring the catalog variables to the list view of the RITM as it holds the OOB fields.

divyadhanda
Tera Expert

How to bring the catalog variables to the list view of the RITM as it holds the OOB fields.

1 ACCEPTED SOLUTION

soumyadeep10
Tera Guru

Hi @divyadhanda ,

You can dot walk and bring the catalog item field values as well catalog variables in the following way like below:

Step 1: From the Personalize list option, double click on the space I have shown below.

Step 2: For a catalog item field, write 'cat_item.<name of field>' and press ENTER.
               For a catalog variable, write 'variables.<sys_id of the variable>' and press ENTER.
Step 3: Lastly, click OK.

soumyadeep10_0-1765204750808.png

 

 

If by chance this doesn't work, you can also use the steps in the below post:
Article #19 - How to show Catalog Variables on RIT... - ServiceNow Community

 

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15 REPLIES 15

If i double click on the space, it is dragging the fields from available to selected bucket.

Or if i do like below, its not getting added to the list layout.

divyadhanda_0-1765273095138.png

 

Could you please elaborate?

Also i dont have the field which is shown in step2

Hi,

 

This works finally 🙂 Thanks 🙂 

@divyadhanda 

were you able to add in Default view only or you create a separate view for this?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, I have added these catalog variables to the List layout in the default view.

 

 

divyadhanda_1-1765280888183.png