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How to create ribbon for various stages for Incident table

Sunny45
Kilo Guru

Hello Team,

 

I am looking for some ideas to create ribbon as below for various stages of an Incident. (This is not OOB) 

 

Any tips/advice on how to create will be greatly appreciated.

 

Sunny45_0-1703349207409.png

 

Thanks.

 

1 ACCEPTED SOLUTION

PPPanchal
Mega Sage

Hello @Sunny45 ,

1) Go to the Process flow.

Pratiksha_PP_0-1703355289251.png

2)Create flow formatter Record for Each state of Incident.

Pratiksha_PP_2-1703355446986.png

 

 

Pratiksha_PP_1-1703355362641.png

3) Configure the Incident Form and add the Process flow to the form.

Pratiksha_PP_3-1703355634082.png

 

Pratiksha_PP_4-1703355774376.png

 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

 

Please mark correct/helpful if this helps you!
Thanks,
Pratiksha
ServiceNow Rising Start 2025

View solution in original post

2 REPLIES 2

PPPanchal
Mega Sage

Hello @Sunny45 ,

1) Go to the Process flow.

Pratiksha_PP_0-1703355289251.png

2)Create flow formatter Record for Each state of Incident.

Pratiksha_PP_2-1703355446986.png

 

 

Pratiksha_PP_1-1703355362641.png

3) Configure the Incident Form and add the Process flow to the form.

Pratiksha_PP_3-1703355634082.png

 

Pratiksha_PP_4-1703355774376.png

 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

 

Please mark correct/helpful if this helps you!
Thanks,
Pratiksha
ServiceNow Rising Start 2025

Thank you so much  Pratiksha. 

I was able to create process flow per your tips.

 

Sunny45_0-1703431893867.png