how to lock the variable field on sctask ?

[chercm]

I have created a sctask form but the variable field seems to be changeable 

how to lock it ?

[ahefaz1]

@chercm ,

Try below:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718582

you need to create a UI policy, that applies to the requested item record and make the fields read only using the UI policy actions.

Please mark helpful, if this helped

Thanks,

[SunilKumar_P · Accepted solution]

Hi @chercm, You can try the below catalog client script that applies to requested items and catalog tasks to make the complete variable editor ReadOnly.

function onLoad() {

   g_form.setVariablesReadOnly(true);

}

If you want to make the particular variable ReadOnly then you can create a catalog UI policy that applies only to RITMs and SCTASKs.

Regards,

Sunil

[chercm]

@SunilKumar_P  the script is already there but it is not active . dumb me . 

[Prateek kumar]

If you have a UI policy set the Applies to target record, applies to Requested items and Applies to catalog tasks to true