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How to migrate tickets from BMC Helix to ServiceNow

iamkurt
Tera Contributor

Hi all,

 

I am new to ServiceNow. We are on BMC Helix right now and want to migrate transactional data to ServiceNow. I want to start off by testing some incident records from BMC Helix to ServiceNow and take it off from there. I know there are 2 popular methods - 

 

1. DB dump

2. REST API

 

Can someone please help me get started in the ground level?

Many people have suggested on high level but I want to get going on something very basic. Like migrate one field from one incident from Helix to ServiceNow. That would be a great start. 

 

Any suggestions would be highly appreciated.

 

Thanks

Rohit

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