how to raise a ticket to the Service Now Team if an UI issue is identified

SonnyY
Tera Contributor

2 hours ago

how to raise a ticket to the Service Now Team if an UI issue is identified? Who do I need to contact to register or fix the issue?

 

When I tried to build an AI Agent by adding a 'between' condition to find record between 'Query_start_date' and 'Query_end_date' in the Record Operation tool, I noticed an UI issue. Please see the attached screen shots.

 

Many thanks, 

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Vishal Jaswal
Tera Sage

14m ago

Hello @SonnyY 

Login to HI Case Portal(ensure you have access): https://support.servicenow.com/now/ns/home 
Click Get Support (Extreme top right corner).
Click "Create a case" (Extreme bottom right corner).


Hope that helps!
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