How to set the Requested for value in RITM to within the RITM variables Requestes for (custom )

[Kishore Thippal]

I have a requirement that inbound email action when email received by instance then need to create a RITM with SC TASK in fields we have requested for that value need to set the variables so have variables requested for (u_requested_for) this value I'm setting through flow designer but its not getting populate . in workflow i have used as run script activity in starting stage its not worked and have used business rule that's also not worked how to archive this feet.

i have used script BR

current.request.requested_for=current.variables.u_requested_for; // this not working

In workflow i have used this in first activity

workflow.scratchpad.requested = current.request.requested_for.getDisplayValue();

I have used this after approval activity in workflow in logs I'm getting the value but value haven't set for variable

current.variables.u_requested_for = workflow.scratchpad.requested;

Thanks,

Kishore.

[Kishore Thippal]

I have used this script also in after BR 

current.variables.u_requested_for = current.request.requested_for.getDisplayValue();

I'm getting values in logs but it's not setting for the variable

[Kishore Thippal · Accepted solution]

Finally got the solution for this issue thank you Ankur Bawiskar

var ritm = new GlideRecord('sc_req_item');

ritm.get(current.sys_id);

ritm.variables.u_requested_for = ritm.request.requested_for;

ritm.update();

gs.log('scratchpad:' + ritm.requested_for + ':' + current.variables.u_requested_for);

Thanks,

Kishore.