We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to Show Hamburger Menu that appears in Global in the SOW.

Tfnhodgi
Tera Contributor

Hi,

When looking at an RITM in global you have this below option. (screenshot)

How can I get this to show in the SOW. More importantly Add to Visual Task Board.

Tfnhodgi_0-1765381423703.png

Thanks in advance for your help! 

5 REPLIES 5

GlideFather
Tera Patron

Hi @Tfnhodgi,

 

if you check the UI Actions, there is a couple of "Add to Visual Task Board" records, but only one is with "Context menu":

GlideFather_0-1765384948613.png #GlideFather

 

GlideFather_1-1765384956320.png #GlideFather

 

What you can try is to scroll a little bit down and mark the Workspace checkboxes to true:

GlideFather_2-1765384994148.png

 

It's this:

https://yourinstance.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=b5a56f321b031100e90d928f3d071392

 

My PDI is under unscheduled maintenance and I don't want to mess with the client's instance, so this is not 100 % validated... 

 

Please let me know if this helped

_____
100 % GlideFather experience and 0 % generative AI

Tfnhodgi
Tera Contributor

Hi @GlideFather,

It made the button appear but now I think I need a script for it to actually load the VTB options.

@Tfnhodgi when you click the button, what happens???

_____
100 % GlideFather experience and 0 % generative AI

@GlideFather Nothing just closes the list of options where the VTB option is located. I spent an hour trying to get a script to work but haven't had any lucky yet.