How to show only selected columns in incident table visible in a variable from reference field type

sujanialla
Tera Contributor
 
3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@sujanialla Please refer to this knowledge article from ServiceNow to know the steps https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

 

Hope this helps.

Juhi Poddar
Kilo Patron

Hello @sujanialla 

Add this in variable attribute section:

 

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=number;caller_id;state;

 

The above script will show number, caller_id & state column. 

Screenshot:

JuhiPoddar_0-1734437072781.png

Result in portal:

JuhiPoddar_1-1734437200714.png

Note: To understand the sequence at which this columns are visible refer to the knowledge article

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"

 

Thank You
Juhi Poddar

Ankur Bawiskar
Tera Patron
Tera Patron

@sujanialla 

you will have to configure the list layout when you open that reference variable

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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