How to show only selected columns in incident table visible in a variable from reference field type
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‎12-17-2024 03:32 AM

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‎12-17-2024 03:43 AM
@sujanialla Please refer to this knowledge article from ServiceNow to know the steps https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318
Hope this helps.
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‎12-17-2024 04:00 AM - edited ‎12-17-2024 04:07 AM
Hello @sujanialla
Add this in variable attribute section:
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=number;caller_id;state;
The above script will show number, caller_id & state column.
Screenshot:
Result in portal:
Note: To understand the sequence at which this columns are visible refer to the knowledge article
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Juhi Poddar
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‎12-17-2024 04:03 AM
you will have to configure the list layout when you open that reference variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader