How to Show Parent RITM as a Related List on Child RITM

[aparnaravi]

Hi all,

I'm working with Requested Items (RITMs) in ServiceNow and have a question about showing relationships.

Scenario:

• I have two RITMs, let’s say RITM0011940 (parent) and RITM0011868 (child).

• On the parent RITM (RITM0011940), there's a related list showing all child RITMs (including RITM0011868)—this works as expected.

• However, when I open the child RITM (RITM0011868), I only see a "Parent" reference field (which shows RITM0011940 as the parent), but I don’t see any related list that points back to the parent.

What I want:

• I would like both the child and the parent RITM to show each other in a related list view—so that when I open either RITM, I can see the other as related, not just as a single reference field.

What I’ve tried:

• In "Configure Related Lists," I only see “Requested Item → Parent” (children), not an option to show the parent as a related list.

Question:

• Is there a way to display the parent RITM as a related list on the child RITM

• Or, is the only way to achieve truly bidirectional visibility to create a custom many-to-many (M2M) relationship table

[SumanthDosapati · Accepted solution]

@aparnaravi 

Though it is possible to show it in a related list, it is recommended to show in reference field as only one parent is present always.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[Ankur Bawiskar]

@aparnaravi 

Parent RITM form should show Child RITMs as related list.

on Child RITM already Parent reference field is present.

Why to show related list again?

Child will always have 1 parent.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@aparnaravi 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GlideFather]

Hi @aparnaravi 

you can add the Related list:

And then you can see it below: