Report showing this years incidents vs last years

VikB
Giga Contributor

hey everyone,

 

I am very new to service now.

I am trying to create a time series bar chart that displays the months of the year.

Then it shows me the P1, P2 and P3 incidents that occurred per month.  This I can do.  But then I want to also show the previous year as well on the same chart.  How can I do that?  Is that possible? 

Googling tells me that there is an option called "previous period chart".  I cannot find this.

Any help would be appreciated.

 

Thanks

8 REPLIES 8

GlideFather
Tera Patron

Hi @VikB 

 

please share the report conditions and everything you have to see what can be done, thanks

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


VikB
Giga Contributor

Added a reply

VikB
Giga Contributor

I created a report using the following,

Source type = Table

Table = Incident

Type = Time series bar graph

I added the following filter to the created using 01/07/2024 to 01/07/2025

Hi @VikB 
okay it looks good, what is the issue?

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */