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Html Translation in Virtual Agent

Uttam Sai
Tera Expert

Hi Team,

 

Could you please help me Translate Text in Html message configured in Virtual Agent .

I tried using ${Text} , but it is reflecting as ${Text} instead of "Text" in the chat.

 

Thank you 🙂

6 REPLIES 6

Please read my reply.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Mark Roethof
Tera Patron

Hi there,

 

To my knowledge, what you are after is not possible.

 

Also just checked documentation on Bot responses, it mentions:

  • HTML: Virtual Agent displays static HTML.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn