Hi,
I have written script to auto populate assigned to based Business Unit. Now I want to auto populate business unit watchlist members to incident table watchlist based on Business Unit.
I written script include and client include.
script include
var BasedOnBuAutomatingAssignment = Class.create();
// Set the prototype of the class to extend the global.AbstractAjaxProcess object
BasedOnBuAutomatingAssignment.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
// Define a method to check if the class is public
isPublic: function() {
return true;
},
// Define a method to retrieve user attributes based on the provided business unit
getUserAttributes: function() {
var assign;
// Get the 'sysparm_deputedbu' parameter from the request
var dbu = this.getParameter('sysparm_deputedbu');
// Build a query to retrieve the primary internal DIP SPOC for the specified business unit
var query = 'u_primary_internal_dlp_spoc!=NULL^name=' + dbu;
// Create a GlideRecord object for the 'business_unit' table
var grBu = new GlideRecord('business_unit');
// Add the encoded query to the GlideRecord
grBu.addEncodedQuery(query);
// Execute the query
grBu.query();
// Check if a record was found and retrieve the 'u_primary_internal_dIp_spoc' field value
if (grBu.next()) {
assign = grBu.u_primary_internal_dlp_spoc;
}
// Return the assigned user value
return assign;
},
type: 'BasedOnBuAutomatingAssignment'
});
On Change client script
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
// Check if the form is still loading
if (isLoading) {
return;
}
// Check if the new value is an empty string
if (newValue === '') {
// Clear the value of the 'assigned_to' field and return
g_form.clearValue('assigned_to');
return;
}
// Create a new GLideAjax instance for making server-side calls
var ga = new GlideAjax('BasedOnBuAutomatingAssignment');
// Add parameters for the server-side script
ga.addParam('sysparm_name', 'getUserAttributes');
ga.addParam('sysparm_deputedbu', newValue);
// Make an asynchronous server call and handle the response with the setAT function
ga.getXMLAnswer(setAT);
}
// Callback function to set the value of 'assigned_to' based on the server response
function setAT(answer) {
g_form.setValue('assigned_to', answer);
//this is for testing
}
Note: I want to auto populate u_backup_team_memebers (Wathclist) to incident table watchlist(watchlist).
