if problem is created same time incident also create with problem description.

[BheemavarapuTej]

if the problem is created at the same time, an incident is also created with the problem description.

[Unique45 · Accepted solution]

Hello @BheemavarapuTej,

Create 'after insert'  Business Rule like this :

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

[Aniket Chavan]

Hello @BheemavarapuTej ,

Sure, to accomplish this, you can set up an 'after insert' Business Rule on the Problem table. Refer to the code below:

(function executeRule(current, previous /*null when async*/) {
    // Create a new incident record
    var incident = new GlideRecord('incident');
    incident.initialize(); // Initialize the incident record
    incident.short_description = current.short_description; // Use the same description as the problem
    incident.insert(); // Insert the new incident record

})(current, previous);

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket

[BheemavarapuTej]

thank you bro

[Aniket Chavan]

Hello @BheemavarapuTej ,

You're welcome!😉