Is there a chart for the roles and permissions

ShaynaM
Tera Contributor

‎06-06-2024 06:10 AM

We currently have the Vancouver iteration of ServiceNow IT Service Management and I have found the assistance page showing base roles etc. however I was wondering if there is a downloadable PDF or Excel version for a better overall view. 

I was also wondering if besides the base roles and configuring custom role there are any other out of the box ones I might be missing. I have chosen the Role Inheritance Map several times and was wondering how to decipher the colors and types viewable. 

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Maik Skoddow
Tera Patron
Tera Patron

‎06-06-2024 10:04 PM

You give a try to my self-implemented feature Visualize User's Role Inheritance Map

That kind of visualization offers several benefits:

  1. Clear Understanding: It provides users with a clear visual representation of their role hierarchy, allowing them to understand their access rights and permissions more intuitively.

  2. Transparency: Users can easily see how their roles are inherited from parent roles, providing transparency into the access control model and helping to prevent misunderstandings or errors.

  3. Efficient Troubleshooting: When users encounter access issues or discrepancies, they can quickly identify the source by navigating the collapsible tree to trace their role inheritances.

  4. Training and Onboarding: It serves as a valuable tool for training new users or onboarding employees, helping them grasp the complex role structure more effectively.

  5. Audit and Compliance: Administrators and auditors can use the visualization to perform access reviews, ensuring compliance with security policies and regulations by verifying that access rights are appropriately assigned and managed.

  6. Streamlined Access Management: Administrators can use the visualization to streamline access management processes, making it easier to identify and resolve access conflicts or inconsistencies.