Inbound action

[chandan2212]

Hi all,

I have created an inbound email action that automatically creates an incident whenever an external email is received.

I would like to know—can we attach the email attachments to the incident record via the inbound email action?

Thanks and Regrads,

Chandan 

[RaghavSh · Accepted solution]

Yes it is possible but use the recommended way of inbound flows for easier implementation.

Please mark the answer correct/helpful accordingly.

refer :https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953178