Inbound Email Acton

[Emedina]

Why would the inbound action continually create an incident? When I am explicitly saying does not contain 'RE:'  

[Vaibhav127]

Hi @Emedina ,

Try changing all the subject OR conditions to AND condition, it should work.

[Emedina]

Still have incidents being created after switching to the OR to AND

[Emedina]

I still have incidents being created, after switching OR to AND