Integration with JIRA cloud via OAUth2.0

psoni7
Tera Contributor

‎02-25-2025 01:48 AM

Good afternoon,

We have set up integration with JIRA Cloud to JIRA Cloud and I followed all the instructions to setup authentication via OAuth2.0 and succeeded in getting my OAuth token from JIRA. So far so good.

 

However, all the actions from the JIRA spoke are not working and throwing errors. This is one example for the Lookup Project action (I removed my cloud id):

 

URL : https://api.atlassian.com/ex/jira/<cloud-id>/rest/api/2/project/10613

 

Response Body :

{"timestamp":"2025-02-25T09:14:58.322910754Z","status":404,"error":"Not Found","message":"No message available","path":"/ex/jira/<cloud-id>/rest/api/2/project/10613"}

 

 

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Vishal36
Mega Guru

‎03-10-2025 03:20 PM

Hi @psoni7, 

For the error you're seeing, you can check the below things:

  • Make sure your OAuth token has the right permissions.
  • Double-check that you're using the correct Jira Cloud ID in your API calls.
  • See if there are any rate limits or restrictions on the API access.

When it comes to syncing Jira, you may consider below points:

  • Do you need one-way or two-way sync?
  • Should the sync happen in real-time?
  • Are you syncing links, comments, attachments, rich text, status transitions and history?
  • Do you need conditional sync (like syncing high-priority Bugs)?

If you’re looking for an easy, GUI-based solution, you may explore OpsHub (Atlassian Solution and ServiceNow Partners). You can simply connect with your systems, select the fields to sync, and start it up—not much technical knowledge needed. Plus, sync comments, attachments, links, history, inline images, mentions, status transitions, with error handling, detailed logging. You can even try the free version! For more details refer to this page.

 

Hope this helps!

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