Knowledge Articles Stats

TStark
Kilo Sage

Is there a way to see simple stats on the number of views for each knowledge article and the date of each view?

Thanks,
AJ

1 ACCEPTED SOLUTION

TStark
Kilo Sage
7 REPLIES 7

Kieran Anson
Kilo Patron

kb_use table tracks views by user and includes a date/time stamp of the view.

Hi @Kieran Anson I saw that in my search here on the community. I was hoping there was a more simple and end-user friendlier way. 

shibasou
Kilo Sage

Hi.

 

I recommend that you try to create a report on the kb_use table.

 

Mark Helpful if you accept the solution.

Thank you.

SK Chand Basha
Giga Sage

Hi @TStark 

 

can you refer this docs it might be helpful

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/knowledge-managemen...

 

Mark it Helpful and Accept Solution!! If this helps you to understand.