Knowledge Susbcribers is not present in related List

sayan-ghosh
Tera Contributor

Hello Team,

I am not able to find the Knowledge Suscriber in Slush Bucket.

sayanghosh_0-1744377349205.png


But in another Instance I am able to find the Knowledge Susbcriber.

sayanghosh_1-1744377399567.png

Even the Record is generating in the "sn_actsub_subobject_stream"

sayanghosh_2-1744377510658.png


Best Regards

 



1 ACCEPTED SOLUTION

Vishal Jaswal
Giga Sage

Hello @sayan-ghosh 

If this is not available in your instance as well as in your PDI then it means it is not availanle out-of-the-box. So, in the other instance where you have seen it and if you have access to other instance, then Navigate to System Definition > Relationships and search Name "Knowledge Subscribers". If this is working fine in the other instance then export this relationship as xml and import into your instance's Relationship and ensure it is captured in your update sets. Once the relationship gets entry then the slushbucket (table:kb_knowledge and Configure > Form Layout) will start to show it.


Hope that helps!

View solution in original post

2 REPLIES 2

Vishal Jaswal
Giga Sage

Hello @sayan-ghosh 

If this is not available in your instance as well as in your PDI then it means it is not availanle out-of-the-box. So, in the other instance where you have seen it and if you have access to other instance, then Navigate to System Definition > Relationships and search Name "Knowledge Subscribers". If this is working fine in the other instance then export this relationship as xml and import into your instance's Relationship and ensure it is captured in your update sets. Once the relationship gets entry then the slushbucket (table:kb_knowledge and Configure > Form Layout) will start to show it.


Hope that helps!

Thanks Vishal