make fields Read only in sctask
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02-26-2024 09:21 PM
Hi @Ankur Bawiskar ,
I have seen your previous solutions they are very helpful, can you help me with this requirement.
When user submits the form with feild values "Australia" or "USA" and submits the form sctask is created. Then a particular user continuously monitors the sctask for example "Abel" is the user then all the feilds should be read only for that particular user.
Please help me with this requirement.
Thanks & Regards,
sai
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02-27-2024 04:33 AM
you can use onLoad catalog client script which applies on SC Task and check the logged in user
what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-27-2024 05:12 AM
The user i'm trying to give read only access currently he don't have access to any of the RITM or any sctask . So what i am trying to do is create a role which can access the sctask and after that create a new ACL with read only access. i think this sloves the issue.
You said Onload client script can you send me that script so that I can try it.
Regards
sai