Need Examples for Scripting "Ask for Approval" Action in ServiceNow Flow Designer

saint
Tera Expert

Hi Experts,

I'm working on a Flow in ServiceNow and need to customize the "Ask for Approval" action using scripting. Specifically, I'm looking to:

  • Dynamically set approvers based on conditions
  • Customize the approval message or behavior
  • Handle approval responses programmatically

If anyone has examples or best practices for scripting within this action, I’d really appreciate it! Also, any tips on common pitfalls or debugging techniques would be great.

Thanks in advance!

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@saint 

you can use scripted approvals

check this link which uses flow variable to handle this

Scripted Approvals in Flow Designer with Flow Variables 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@saint 

you can use scripted approvals

check this link which uses flow variable to handle this

Scripted Approvals in Flow Designer with Flow Variables 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader