Need help in activating the custom topic created without deactivating the Out of the Box.
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‎09-13-2024 09:25 AM
Have created the custom topic as ''test" so as of now this custom topic is executing the oob contextual search topic block but have duplicated this. The custom topic need to follow the newly created contextual search topic block instead of oob topic block.

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‎09-13-2024 09:47 AM
Hi there,
So what is the issue with changing the topic block selected in your custom topic?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎09-14-2024 09:36 PM - edited ‎09-15-2024 09:51 PM
Hi @Mark Roethof ,
The custom topic is not following the newly created contextual search topic block instead of oob topic block it is flowing.
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‎09-15-2024 11:43 PM
Hi @Shri8
Any specific reason for not able to deactivate the OOB topic ?
Thanks and Regards
Amit Verma
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‎09-16-2024 01:50 AM