Need help in activating the custom topic created without deactivating the Out of the Box.

Shri8
Tera Contributor

Have created the custom topic as ''test" so as of now this custom topic is executing the oob contextual search topic block but have duplicated this. The custom topic need to follow the newly created contextual search topic block instead of oob topic block.

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

So what is the issue with changing the topic block selected in your custom topic?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi @Mark Roethof ,

 

The custom topic is not following the newly created contextual search topic block instead of oob topic block it is flowing.

Amit Verma
Kilo Patron
Kilo Patron

Hi @Shri8 

 

Any specific reason for not able to deactivate the OOB topic ?

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Hello @Amit Verma ,

 

Like the oob one already used by other topics so I can't deactivate it.