Notification didn't triggered after creating event & scheduled job

shubhamverm3478
Tera Contributor

Hi,

I am trying to trigger notification when a KB article is published after 5 mins scheduled job must be executed & notification must be trigered.

I created a event,scheduled job .However , after 5 mins notification didn't got triggered.

PFA for reference.

9 REPLIES 9

Community Alums
Not applicable

Hi,

I copied query on knowledge table ,knowledge classification = LE & state is published 

kb_knowledge_base=d4fa0752df132100dca6a5f59bf2636e^workflow_state=published

Still notification was not triggered.

Can you share the whom to send tab in the notification that is configured.

Community Alums
Not applicable

Hi

PFA for reference.

Community Alums
Not applicable

Just as an alternative solution but you could do this in flow designer and trigger the notification from there based on the kb conditions.  You can even debug it by reviewing the execution details 

Community Alums
Not applicable

Hi,

notification must be sent in every 6 months .It requires a scheduled job .