Notifications

[kali]

Hi All,

Users are replying back to system generated mails like comment mails , the email response is not copied over to the additional comments or worknotes. (Users - who are already present in the system). Please tell me where to do the configurations 

[SunilKumar_P]

Hi @kali, Is this on the custom table or OOB table like Incident etc.,?

Regards,

Sunil