Order of variable Sets when using single row and multirow variables Sets

[jonathangilbert]

Hi all

I have come across an issue when building a new catalog item that usese multiple single row variable sets and a multi row variable set. I have them in this order:-

Single Row Variable Set 1

Single Row Variable Set 2

Single Row Variable Set 3

Muti Row Variable Set 1

Single Row Variable Set 4

When in the order above the Multi row variable set does not appear on form view  on the Portal screen, yet if i change to the following order it does 

Muti Row Variable Set 1

Single Row Variable Set 1

Single Row Variable Set 2

Single Row Variable Set 3

Single Row Variable Set 4

I need the multi row variable set in the middle as it is for an accident form and it allows the requester to enter multiple Witness details into the record. Has anyone else come accross this issue before and foudn how to resolve it?

[Brad Bowman · Accepted solution]

I have not seen experienced this.  Which release are you on?  I had an existing Catalog Item with single and multi row variable sets and variables, and can see the MRVS in the middle.  I created a new Catalog Item using only 4 single row and one multi row variable sets and arranged it so that the MRVS was third in the order and it displays as expected both in the Native UI and Service Portal. 

I have had trouble getting MRVS to display even in the native UI when using Container Start and Container End variables.  It seems to be that an MRVS cannot be within a container.

[jonathangilbert]

Thanks Brad, it did point me in the right direction, you cant have a multirow variable set if other single row variable sets have a container start and end it them. The documentation is a little unlcear as it only indicates you cant have a container start and end in the multirow variable set itself, no mention of other variable sets.