Hi community, good day,
I am working on a requirement.
On the incident table, I need a button so that when I click that button, the record gets downloaded in PDF format. But this is not happening.
I am using this approach...
function onClickGeneratePDF() {
var ga = new GlideAjax('global.IncidentPDFGenerator');
ga.addParam('sysparm_name', 'generatePDF');
ga.addParam('sys_id', g_form.getUniqueValue());
ga.getXMLAnswer(function(response) {
if (response) {
window.open(response, "_blank");
} else {
alert("Failed to generate PDF.");
}
});
}
Script include:
var IncidentPDFGenerator = Class.create();
IncidentPDFGenerator.prototype = Object.extendsObject(AbstractAjaxProcessor, {
generatePDF: function() {
var sysId = this.getParameter('sys_id');
var gr = new GlideRecord('incident');
if (!gr.get(sysId)) {
return '';
}
// Collect fields
var number = gr.getValue('number');
var assignedTo = gr.getDisplayValue('assigned_to');
var state = gr.getDisplayValue('state');
// Prepare content (simple text for PDF)
var content = "Incident Details\n\n";
content += "Number: " + number + "\n";
content += "Assigned To: " + assignedTo + "\n";
content += "State: " + state + "\n";
// Save as attachment
var fileName = "Incident_" + number + ".pdf";
var sa = new GlideSysAttachment();
var attSysId = sa.write('incident', sysId, fileName, content);
// Return a download URL
return gs.getProperty('glide.servlet.uri') + "sys_attachment.do?sys_id=" + attSysId;
}
});
