Predictive Intelligence Dotwalk in Filter

[Annelise Trout]

I'm getting started with Predictive Intelligence, and I'm wondering if there's any way to dotwalk to related fields in order to filter results. We are currently on Vancouver.

Goal: use Classification to predict an incident's assignment group but filter down to North America incident (where Incident.Location.Region = North America).

Problem: when filtering records, I can access Location but can't dotwalk to the Region field of the Location table object.

Is there something I'm missing, or is this available in a later version? I don't want to hardcode by selecting specific locations, but I also don't want to run against global incidents as the results are far less accurate.

[Minh Huy Lam Qu · Accepted solution]

Hi @Annelise Trout,

There is an option to choose fields on the Location table, you can scroll down to find the Region field.

Regards,

Huy Lam