Prevent automatic Request creation via Catalog Item

[lmao]

Hello, 

i need to create a catalog item which will create a normal change which is in authorize state. It is no problem to do that with a flow but at the same time the catalog item always creates a REQ and a RITM before creating the change. 

Is there a way to prevent this?

I am trying to keep it within a onSubmit catalog client script but so far i could not find the right way to go.

Also in Flow Designer it seems i can only "get catalog variables" if there is an existing RITM. So im not sure if it will be possible as i will need "description" and "attachment" field filled in the catalog form.

Thank you for your answers.

[Ankur Bawiskar]

@lmao 

that's the platform behavior if you use catalog item and it will generate REQ and RITM.

What's your business requirement?

what should happen when this catalog item is submitted? A change is to be created?

What should happen with the variables present on catalog form?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nilesh Pol]

@lmao Use and explore the Record Producer instead of creating maintain(catalog) Item for genering Change Request record so that you will get prevented from creatation of REQ and a RITM.

[lmao]

thank you everyone i will go with record producer