Process mining map element not available in PA dashboard
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08-28-2024 11:50 PM
Hi everyone,
I have activated process mining
My account has the sn_process_optimization_admin role
But I cant select or find the process map component in my dashboard editior like expected.
In the docs should look like this.
https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/administer/process-mining/task...
What do I miss here? Thanks for any help.
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08-29-2024 12:11 AM
Platform Analytics is a store app. Also check if you are on the most recent version of that. And if it's still not here and you haven't yet: clear cache, log out and back in. Anything to do with the latest ServiceNow enhancements is weird when it comes to caching.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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09-01-2024 02:46 AM
I have everything updated. The instance is Washington. All apps are installed and up-to-date.