Process mining map element not available in PA dashboard
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08-28-2024 11:50 PM
Hi everyone,
I have activated process mining
My account has the sn_process_optimization_admin role
But I cant select or find the process map component in my dashboard editior like expected.
In the docs should look like this.
https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/administer/process-mining/task...
What do I miss here? Thanks for any help.
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08-29-2024 12:11 AM
Platform Analytics is a store app. Also check if you are on the most recent version of that. And if it's still not here and you haven't yet: clear cache, log out and back in. Anything to do with the latest ServiceNow enhancements is weird when it comes to caching.
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09-01-2024 02:46 AM
I have everything updated. The instance is Washington. All apps are installed and up-to-date.