"sn_now_azure" missing for plugin "Conversational Integration with Microsoft Teams" on PDI Utah

[Steven61]

I have no clue how to get "sn_now_azure" on my PDI (Utah)

[Anil Lande · Accepted solution]

Hi,

This plugin is available on ServiceNow Store. We cannot install it on PDI.

If you want to look features then you need to request it on your client/organisation instance (Demo/non-prod).

[Anil Lande · Accepted solution]

Hi,

This plugin is available on ServiceNow Store. We cannot install it on PDI.

If you want to look features then you need to request it on your client/organisation instance (Demo/non-prod).

[Community Alums · Accepted solution]

Hi @Steven61 ,

 If you are using a PDI for this , you cannot install "sn_now_azure" as this needs to be procured from ServiceNow Store.

For which you need a cistomer insatance and store credentials.

[Anil Lande]

Please check the documentation below:

https://docs.servicenow.com/en-US/bundle/utah-application-development/page/build/applications/task/t...

Unfortunately we cannot install any store plugin on PDI.

[Steven61]

When "Conversational Integration with Microsoft Teams" is installed on PDI Tokyo and upgraded to Utah this plugin works.

When you start fresh from Utah you can not install "Conversational Integration with Microsoft Teams" because of this issue