Reference

[aniellacerna]

what reference should I use in a variable "Requested For's Manager" That is Auto-populated with Requested For's Manager

[SN_Learn]

Hi @aniellacerna ,

I believe you are trying to auto-populate the Requested for's manager when Requested for is selected.

In order to achieve this, you can try the below:

The type of field for 'Requested For's Manager' will be reference and then write a 'onChange' catalog client script

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var reqForUser = g_form.getReference('requested_for', getMgr);

    function getMgr(reqForUser) {
        g_form.setValue('manager', reqForUser.manager);
    }
}

Please accept my answer and mark this helpful if it helps. 

[Danish Bhairag2]

Hi @aniellacerna ,

You can try the Auto-populate feature in servicenow.No need for any scripting.

Open the requested for manager field there u should be able to find the Auto-populate tab. Just fill it like below.

For additional info plz go through the below link:

https://www.servicenow.com/community/developer-articles/auto-populate-reference-data-in-service-cata...

Thanks,

Danish

[Harish Bainsla]

Hi there are two ways to do first with client script and script include

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var reqFor = g_form.getReference('requested_for', Mgr);

function Mgr(reqFor) {
g_form.setValue('manager', reqFor.manager);
}
}

and for script include watch below video

https://youtu.be/svKX5KELh44?si=-SIcYXKPOBWPHPy4

[Dr Atul G- LNG]

Hi @aniellacerna 

If you creating a new field for Manager Approval - Please user user table for reference.