Related List

[shubhi211]

Create a related list in INC form which will store the value of past Caller details.

Detail explanation: there should be a Related List name "Store Past Caller" under that tab, there should be the Name and email of the caller whose name was earlier set.

Like Person X was there in Caller of INC form and then that name got changed to Person Y 

so under related list: Person X and his email should come

[OlaN]

Hi,

Is there a question to this question?

What have you done so far? Where are you stuck?

[James Chun]

Hi @shubhi211,

What do you mean by past Caller details?

[shubhi211]

Detail explanation: there should be a Related List name "Store Past Caller" under that tab, there should be the Name and email of the caller whose name was earlier set.

Like Person X was there in Caller of INC form and then that name got changed to Person Y 

so under related list: Person X and his email should come

[James Chun]

Are you saying that the caller of the Incident will change?

If so, can you elaborate on why this is?