Reminder button in incident form (back-office)

chaimaebour
Tera Contributor

Need: Reminder Button in Back Office

We want to add a "Reminder" (Notify) button in the back office with these conditions:

- Visible only if the Assignment Group is filled.

- On Incidents: shown on the form, between "Follow" and "Save".

- On RITM Tasks: same position, same condition.

Behavior : Opens a pre-filled email

Tracking: Each reminder is logged in Work Notes, A report will track that

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